Privacy Policy
Last Updated: July 15, 2026
BuyInRange respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and share information when you visit buyinrange.com, create an account, place an order, contact customer support or interact with our advertisements and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Personal Information
When you place an order, create an account or contact us, we may collect:
- Full name
- Email address
- Phone or WhatsApp number
- Billing address
- Shipping address
- City, province and postal code
- Order details
- Account login information
- Customer-support messages
- Reviews, photographs or videos submitted by you
Payment Information
If you make an online or advance payment, payment information may be processed by a bank, digital wallet, payment gateway or other authorized payment provider.
BuyInRange does not intentionally store your complete debit-card or credit-card number, CVV, ATM PIN, banking password or wallet PIN.
We may receive limited payment information, such as:
- Payment status
- Transaction reference
- Payment method
- Amount paid
- Date and time of payment
Never send your ATM PIN, CVV, banking password or wallet PIN to BuyInRange through WhatsApp, email or social media.
Device and Usage Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Products viewed
- Search queries
- Cart activity
- Checkout activity
- Approximate location based on IP address
- Date and time of website visits
- Cookie and analytics identifiers
This information helps us operate, secure and improve our website.
2. How We Use Your Information
We may use your information to:
- Process and confirm orders
- Verify Cash on Delivery orders
- Arrange shipping and delivery
- Send order-status notifications
- Process payments and refunds
- Provide customer support
- Manage returns, replacements and warranty claims
- Create and maintain customer accounts
- Prevent fraudulent or fake orders
- Improve our products, website and services
- Remember your cart and preferences
- Measure website and advertising performance
- Display relevant advertisements
- Send promotional communications where permitted
- Respond to legal or regulatory requirements
- Protect the rights, safety and security of customers and BuyInRange
We will not intentionally use personal information for an unrelated purpose without an appropriate reason or consent where required.
3. Cash on Delivery Verification
For Cash on Delivery orders, we may contact you by:
- Phone call
- SMS
This contact may be necessary to confirm:
- Your identity
- Your order
- Your delivery address
- Your availability
- Special delivery instructions
Orders may be delayed or cancelled if we cannot verify the information provided.
We may retain limited records of cancelled, refused or suspicious orders to prevent fraud and repeated misuse of Cash on Delivery services.
4. Order and Delivery Notifications
By placing an order, you agree that we may send essential transactional communications relating to:
- Order confirmation
- Payment verification
- Shipping updates
- Delivery attempts
- Returns and refunds
- Customer-support requests
Transactional messages are necessary to fulfil your order and are different from optional promotional messages.
5. Marketing Communications
Where you subscribe, provide consent or where otherwise permitted, we may send:
- New-product announcements
- Discount offers
- Abandoned-cart reminders
- Restock notifications
- Promotional emails
- SMS or WhatsApp marketing messages
You may unsubscribe from promotional emails using the unsubscribe link or contact us to stop marketing messages.
Even if you opt out of marketing, we may still send necessary order and service communications.
6. Cookies
BuyInRange uses cookies and similar technologies to help the website function properly.
Cookies may be used to:
- Keep items in your shopping cart
- Remember your preferences
- Maintain account sessions
- Understand website usage
- Measure advertising performance
- Prevent fraud
- Improve website speed and functionality
- Show more relevant advertisements
You can restrict or delete cookies through your browser settings. Disabling necessary cookies may affect cart, login or checkout functionality.
7. Analytics and Advertising Technologies
We may use third-party analytics and advertising services, including services such as:
- Google Analytics
- Google Ads
- Meta Pixel
- Facebook and Instagram advertising
- TikTok Pixel
- Microsoft advertising or analytics
- Email and remarketing platforms
These providers may collect information about website activity using cookies, pixels or similar technologies.
The information may be used to:
- Measure visits and conversions
- Understand customer behaviour
- Improve advertising campaigns
- Build relevant audiences
- Display advertisements on other websites or applications
Third-party providers process information under their own privacy policies and settings.
8. How We Share Information
We may share information only where reasonably necessary for operating our business, completing orders or complying with legal obligations.
Courier and Delivery Companies
We may share your:
- Name
- Phone number
- Shipping address
- Order value
- Cash on Delivery amount
- Delivery instructions
This allows the courier to deliver your order and collect payment where applicable.
Payment Providers
Payment-related information may be shared with banks, digital wallets, payment gateways and fraud-prevention services to process or verify transactions.
Website and Technology Providers
We may use third parties for:
- Website hosting
- E-commerce functionality
- Cloud storage
- Email delivery
- SMS or WhatsApp communication
- Customer support
- Analytics
- Advertising
- Security and fraud prevention
Such providers may process limited information on our behalf.
Professional and Legal Requirements
We may share information with accountants, auditors, legal advisers, government authorities or law-enforcement agencies where reasonably necessary or legally required.
Business Transfers
If BuyInRange is involved in a merger, acquisition, restructuring or sale of business assets, customer information may be transferred as part of that transaction, subject to appropriate confidentiality and legal requirements.
9. Information We Do Not Sell
BuyInRange does not sell customer names, phone numbers, addresses or payment information to unrelated third parties for their independent marketing.
Information may still be shared with service providers as explained in this Privacy Policy to operate the website, fulfil orders and provide advertising or analytics services.
10. Data Security
We use reasonable administrative, technical and organizational measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
These measures may include secure website connections, restricted account access, password protection, security monitoring and reputable service providers.
However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your account password and should not share login or payment credentials with anyone.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Process and maintain order records
- Provide customer service
- Manage returns and warranty claims
- Prevent fraud
- Maintain financial and tax records
- Resolve disputes
- Meet legal or regulatory obligations
- Enforce our agreements
Retention periods may vary depending on the type of information and the reason it was collected.
Information that is no longer required may be deleted, anonymized or securely archived.
12. Your Privacy Choices
Subject to applicable law and reasonable verification, you may request to:
- Access personal information held about you
- Correct inaccurate or incomplete information
- Update account information
- Delete certain personal information
- Withdraw marketing consent
- Close your customer account
- Object to certain promotional uses
- Ask questions about how your information is used
Some information may be retained where required for completed transactions, fraud prevention, accounting, legal claims or regulatory obligations.
To make a privacy request, contact us at support@buyinrange.com.
We may ask for reasonable information to verify your identity before processing a request.
13. Account Information
If you create an account, you may be able to review or update certain information through your account dashboard.
You are responsible for ensuring your account details remain accurate and for keeping your password confidential.
Please contact us immediately if you believe your account has been accessed without authorization.
14. Reviews and Submitted Content
If you submit a review, photograph, video, testimonial or comment, the content may be displayed publicly along with your name or the display name provided by you.
Do not include private information in a public review.
We may use genuine submitted content for website, social media and marketing purposes, subject to applicable consent and your right to request removal where legally required.
15. Social Media
If you interact with BuyInRange through Facebook, Instagram, TikTok, YouTube, WhatsApp or another platform, that platform may collect and process information according to its own privacy policy.
We may receive information that you make available through such platforms, including messages, comments, profile names and engagement activity.
16. Third-Party Links
Our website may contain links to third-party websites, payment services, courier tracking pages or social media platforms.
BuyInRange does not control the privacy practices or content of third-party websites. You should review their privacy policies before submitting personal information.
17. Children’s Privacy
BuyInRange is not intended to knowingly collect personal information directly from children under 18 without the involvement of a parent or legal guardian.
If you believe a child has provided personal information without appropriate permission, contact us so we can review and take reasonable action.
18. International Processing
Some technology, hosting, analytics, payment or advertising providers may process information using systems located outside Pakistan.
Where this occurs, information may be subject to the laws of the country where it is processed. We select established providers and take reasonable steps to limit information sharing to what is necessary for the relevant service.
19. Fraud Prevention
We may use order history, contact details, device information, delivery outcomes and payment status to identify:
- Fake orders
- Payment fraud
- Repeated parcel refusals
- Account misuse
- Suspicious checkout activity
- Security threats
Where reasonably necessary, we may restrict an account, cancel an order or require advance payment.
20. Data Breaches
If we become aware of a security incident involving personal information, we will investigate it and take reasonable steps to control the incident.
Where required or appropriate, we may notify affected customers and relevant authorities.
21. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in:
- Our business practices
- Website features
- Service providers
- Technology
- Legal or regulatory requirements
The updated policy will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after publication means the updated policy will apply to future use, subject to applicable law.
22. Governing Law
This Privacy Policy is governed by the applicable laws of Pakistan.
Nothing in this policy limits any privacy or consumer right that cannot lawfully be excluded.
23. Contact Us
For questions, complaints or requests regarding your personal information, contact:
BuyInRange
Website: https://buyinrange.com
Email: support@buyinrange.com
Please include sufficient details for us to understand and respond to your request.
